Frequently Asked Questions

Wesley Providence Apartment Homes offers a resort-style amenity package designed for comfortable, active, and nature-connected living in the heart of Stonecrest, including:

• Huge Lagoon-Style Swimming Pool with Sun Deck
• Fitness Center
• Tennis Court & Pickleball Court
• Cyber Café with Complimentary Wi-Fi
• Scenic Walking Trails Throughout the Property
• On-Site Car Wash Station
• Dog Park
• BBQ / Picnic Area
• Package Receiving
• Controlled Access / Gated Entry
• Spanish-Speaking Staff
• Flexible Lease Terms
• Daycare Located Next Door
• School Bus Pickup & Drop-Off in Front of the Leasing Office
• 6-Star Customer Service Pledge
• Monthly Community Events
• 24-Hour Emergency Maintenance

Please contact the leasing office or check the Resident Portal for current pool hours and seasonal schedule.

Wesley Providence features an on-site fitness center for resident use. Please contact the leasing office for current hours and details on available equipment.

Yes. Wesley Providence features a dedicated on-site Dog Park for residents and their pets. The community is also approximately 3 miles from Arabia Mountain National Heritage Area, offering scenic hiking trails, local parks, and outdoor recreation for residents and their pets.

Yes. Open parking is available for residents. The community also features an on-site car wash station for added everyday convenience. Please contact the leasing office for details on parking options and availability.

Yes. All units include washer/dryer connections, and many homes come equipped with an in-unit washer and dryer already installed. Contact the leasing office to confirm the specific configuration for your floor plan of interest.

All homes feature a refrigerator, oven, microwave, dishwasher, and disposal. Homes feature black appliances with tiled kitchen backsplashes, kitchen islands, hard-surface floors, high ceilings, ceiling fans, large walk-in closets, and private patios or balconies with additional storage. Select layouts include built-in teleworking desks. Select homes also feature fireplaces, artwork niches, and spa-style garden tubs. Building 3 offers newly renovated apartment homes with granite countertops, stainless steel appliances, hardwood plank flooring, and recessed can lighting throughout. All homes are fully electric. Residents are responsible for replacing light bulbs as needed after move-in, as all lights are confirmed working at the time of move-in.

Yes. Wesley Providence Apartment Homes warmly welcomes pets and features an on-site Dog Park for your furry family members. A maximum of 2 pets per apartment is permitted.

No! We are elated to say our residents enjoy a pet-friendly community with no monthly pet rent, helping pet owners save on recurring housing costs.

Pet owners pay a one-time non-refundable pet fee of $200 per pet and a refundable pet deposit of $200 per pet. There is no monthly pet rent. All pets must be screened through Petscreening.com, and residents will incur an annual fee per pet paid directly to Petscreening.com for a universal pet profile.

Yes. The following breeds are not permitted due to community insurance and safety policies: Rottweiler, Chow Chow, Presa Canario, Doberman, Akita, and Pit Bull (including American Staffordshire Terrier, Staffordshire Bull Terrier, and Bull Terrier). Please contact the leasing office with questions about specific mixed breeds.

Applying is fast and simple. Submit your application online at wesleyprovidence.com for only $35 per applicant. An Admin & Reservation Fee of $150 plus a Good Faith Deposit of $200 ($350 total) is also required at the time of application. Applications are typically processed within 24–48 hours. Tours are free, walk-ins are welcome, and appointments are prioritized.

Up-front costs include a refundable security deposit with a minimum of $200 (subject to change based on credit score review during the application process), plus applicable leasing specials that vary. Before moving in, you will need to pay one full month of rent, which includes your base rent, monthly fees, and any one-time fees. The following month, your account will display the prorated rent for the days you lived in the apartment during your move-in month. Contact the leasing office directly for current move-in specials and a full breakdown of first-month costs.

Wesley Providence offers flexible lease terms to fit a variety of needs. Short-term leases are subject to additional premiums. Please contact the leasing office for current lease term options and pricing.

No. Apartments are unfurnished. Residents provide their own furniture and décor.

Subleasing is strictly prohibited. However, you may add a roommate at any point during your lease term. All added roommates must be approved by management and meet the community’s qualification criteria.

To terminate your lease early, specific notice and fee requirements apply as outlined in your residential lease contract. Please contact the leasing office for full details on early termination.

We’re thrilled to tell you that we offer flexibility with our qualifications. We review credit and rental history through a third-party screening program. Depending on your credit profile, approval may include conditions such as an additional deposit prior to move-in. Our team’s job is to get you into your dream home!

Our corporate office can help with this request! You can reach them at 800-695-6292.

Yes we do! We offer a Flexible Payment Plan (FPP) available for residents after 90 days of residency and great payment history. Ask your personal leasing consultant for more information!

Yes. Refer a friend who signs a lease and receive a referral reward. Ask the leasing team for full details on the current resident referral program.

Rent is due on the 1st of each month. Payments are made through the RentCafe Resident Portal, which also supports automatic recurring payments for convenience.

No. Utilities are not included in rent. All utilities are separately billed and metered based on actual usage. All homes are fully electric. Residents also pay a monthly Home Essentials Bundle of $49, which includes: Trash Services ($15/month), Pest Control ($5/month), Package Room & Handling ($3/month), Pool Monitor and Services / Global Maintenance Services / Courtesy Officers ($10/month), and Community Liability Reimbursement ($16/month). Please contact the leasing office for details on establishing utility accounts prior to your lease start date.

Please contact the leasing office for current internet and cable providers serving the community.

Yes. The community requires participation in Protect the Apartment (PTA), a liability waiver program, at minimum the Entry Level, which also requires accompanying renter’s insurance. If you enroll in the Gold or Silver PTA levels, standalone renter’s insurance is recommended but not required. Visit ProtectTheApartment.com to learn more and compare plan options.

Proration means you only pay for the exact number of days you use, rather than paying for a full month you didn't fully occupy. If you move in partway through the month, your rent is calculated based only on the days remaining, not the entire month.

Wesley Providence offers on-site package receiving with Package Room & Handling service included in the monthly Home Essentials Bundle. Contact the leasing office for details on package pickup procedures.

Pest control service is included in the monthly Home Essentials Bundle at $5/month. To request treatment for your unit, submit a work order through the Resident Portal. Pest control service is available through the portal.

Trash services are included in the monthly Home Essentials Bundle. Please contact the leasing office for trash disposal locations and recycling guidelines on the property. Please break down all cardboard boxes before disposal. Furniture and large bulk items require special disposal arrangements.

Wesley Providence Apartments is located at 100 Wesley Providence Parkway, Stonecrest, GA 30038, conveniently situated near I-20 and behind Stonecrest Mall, providing easy access to shopping, dining, Downtown Atlanta, Lithonia, and top DeKalb County employers. Arabia Mountain National Heritage Area is approximately 3 miles from the community. For turn-by-turn directions, visit wesleyprovidence.com/mapsanddirections or contact our leasing office at (678) 582-2398.

Wesley Providence is located in DeKalb County within the Arabia Mountain High School district. A daycare is located right next door to the community, and school bus pickup and drop-off is conveniently located in front of the leasing office. Please contact the DeKalb County School District or the leasing office for current school zoning details for your specific address.

Wesley Providence’s location near I-20 provides residents convenient access to Downtown Atlanta, major DeKalb County employers, and the greater Atlanta metro area. Please contact the leasing office for information on nearby public transit options.

Tours are completely free. You can book an appointment online at wesleyprovidence.com or simply walk in during office hours. Walk-ins are always welcome, though appointments receive priority scheduling. The leasing staff and community manager are available during business hours and happy to answer questions in person. Spanish-speaking staff members are available to assist.

Office Hours:

• Monday – Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 5:00 PM
• Sunday: 1:00 PM – 5:00 PM

The leasing office is open during standard business hours. You are welcome to drop in anytime to meet with your leasing consultant or community manager. You may also reach the team by phone at (678) 582-2398 or through the Contact Us page at wesleyprovidence.com. For after-hours maintenance emergencies, use the dedicated emergency maintenance line.

Yes. Wesley Providence Apartment Homes provides a dedicated on-site Emergency Maintenance Team available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Residents never face an urgent repair situation without support.

The fastest way to request repairs is through the Wesley Providence Resident Portal, where you can submit a work order online at any time. Our team strives to complete service requests within 48 hours. If the repair cannot be completed in that window, the Community Manager will personally contact you with a status update. For emergencies during business hours, call the leasing office directly at (678) 582-2398. For after-hours emergencies, use the dedicated maintenance emergency line.

No, you are not required to be present. When submitting your work order through the Resident Portal, use the “Access Notes” field to leave instructions for the technician — for example, noting that you have a pet secured in a room, requesting a call before entry, or any other preference.

Residents are welcome to personalize their home. However, significant modifications — such as repainting walls or making large holes — must be restored to original condition prior to move-out. Any unremedied damage beyond normal wear and tear will be assessed at the time of move-out and charged accordingly.

If you are locked out during office hours, visit the leasing office with a valid photo ID and our team will assist you promptly. Outside of office hours, please contact a local licensed locksmith, as lock-out assistance is not covered by the after-hours emergency line unless the lock mechanism itself is broken or malfunctioning.